Why is the MetaMask wallet not opening on my device?

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A safe crypto wallet for digital tokens & NFTs. Join the blockchain and DeFi world. Download the most loved wallet. Multiple browsers and operating systems supported. MetaMask is a popular cryptocurrency wallet that supports a broad range of Ethereum-based tokens and non-fungible token

If you are using MetaMask, then you might already know the seamless interface that it provides users with. However, despite this, users might at times face technical glitches with the platform. In recent times, a lot of users faced similar problems while accessing MetaMask on their devices.

In case you have landed on this page, then I am sure you are having the same problem. Well, in that case, I would like to help you come out of this problem at the earliest. Whether you are using MetaMask wallet on your web browser through this extension or using it through its mobile application, then you can follow the similar set of instructions that I am going to list below.

Why MetaMask wallet might not be opening

Below I am going to list all the possible reasons that could be leading to this particular issue while you try to open MetaMask on your device. The listed reasons have been included after making thorough research and collecting feedback from other MetaMask users. So, you must check them out before you try implementing any steps to get rid of the problem:

  • MetaMask servers might be facing a downtime
  • There is some issue with the internet that you have connected to your device
  • In addition to that, if a user is trying to access the MetaMask wallet through its app, then the app might have gone outdated and needs an update
  • Besides that, if you have a similar program running on your device, then you are sure to face such issues

Now that we have an idea about why you might be having an issue while opening MetaMask on your device, let us now take a look at some of the measures that you can take in order to get rid of this issue with your MetaMask wallet quickly.

Ways to get rid of minor issues with MetaMask 

When MetaMask fails to open on your device (PC or Mobile) then you can try out the following troubleshooting measures to get rid of the issue at the earliest. Here are some of the methods that you can try:

  • The first thing that you can try is to reset your account- To do so, simply sign into your MetaMask wallet and go to the "Settings" menu. From there, go to the "Advanced Settings" menu and then select the "Reset" option.
  • Apart from that, you can also restart your web browser or install the MetaMask application on your mobile device.
  • If you are having this problem after connecting it to a Ledger device, then you should try to disconnect and re-connect it.


Through this blog post, we tried to shed some spotlight on what could be the possible reasons why you might not be able to open MetaMask on your device. In addition to that, we also discussed some of the most common troubleshooting techniques that you can follow in order to get rid of the problem at the earliest. 



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