Booking transport in advance can be a hassle in some Asian regions, but with 12Go, you can easily compare and book a wide range of transport options ahead of time.
This article will provide you with a comprehensive guide on how to use 12Go, along with valuable tips to maximize your booking experience and an overview of the diverse transportation options available on the platform.
Why choose 12Go
12Go is the go-to online traveling agency for booking transportation within the Asian region. With just a few clicks, travelers can easily book taxis, minivans, buses, boats, trains, and even flights through the platform.
Operating in multiple Asian countries, including Thailand, Malaysia, Hong Kong, and Australia to name a few, 12Go makes booking and managing your transport in one place easier than using multiple providers.
The platform is especially useful for Thailand because many traditional transport options, such as regional train lines, don’t have online booking platforms and require you to book a ticket on the day of travel.
Pros of using 12Go
- Convenience of managing all transport options in one place
- Multiple transport options
- Various payment methods
- Compare prices of numerous providers in one place
- Save time by booking transport in advance
- Customer service support team
- Real customer reviews
- Manage bookings online or within the app (available on IOS or Andriod)
Cons of using 12Go
- Not all transport options are available to book on the platform
- A booking fee is applied when using the service
- May have less flexibility with a booking compared to booking on the day of travel
How to use 12Go
Are you ready to start using 12Go to book your transportation in Asia? Don’t worry, it’s easier than you think!
Follow these six simple steps I’ve put together to guide you through the process. And if you run into any issues, don’t fret; 12Go Asia has a comprehensive support section on their website, complete with FAQs and an online chat agent to assist you.
Steps for making a booking on 12Go
Use the one-line search box to select your travel criteria, including pickup up, destination, travel dates, and the number of passengers, then hit “find tickets”.
View the prices of your preferred transport method. Note that the top recommended options are highlighted in the results. For more information on each transport option, click through to their detailed product page.
After you have selected your preferred transport option, click on the “book now” button to proceed to the booking page.
Follow the booking steps entering your details and preferred travel insurance plan.
Make the fare by selecting your preferred payment method. Accepted payment methods include credit cards, PayPal, Google Pay, and more
Transport options available on 12Go
12Go offers a variety of transportation options, each with its own advantages and disadvantages.
I’ve detailed these options below to help you decide on your preferred way to travel around Asia.
Looking for a comfortable and convenient way to travel in Asia? Taxis are a popular option, and 12Go has got you covered.
With a large selection of taxi providers catering to various budgets and passenger capacities.
Taxi occupancy depends on the vehicle type and the maximum number of people the provider will accept. In general minivans can cater to up to 9 people, standard cars up to 3 people, and SUVs up to 4 people. Onboard air conditioning is usually available in taxis unless otherwise stated.
To ensure a seamless experience, always check the provider reviews before booking a taxi on 12Go. This way, you can see what other customers think of the service and make an informed decision.
- Provides a direct and personalized mode of transportation
- Offers more comfort and privacy compared to public transportation
- Can be more expensive than other modes of transportation
- Traffic and other external factors may affect travel time and cost
If you prefer a taxi with a cancellation policy look for their cancelation policy by clicking through to their product listing page.
If you’re looking for an affordable and convenient way to travel around Asia, 12Go bus options might be the way to go.
With a wide selection of private chartered buses, there are options for every budget and preference. You can choose from standard to first class buses, depending on your needs and travel style.
As with other transport options, 12Go provides customer reviews for each bus service, so you can check the feedback from previous customers before making a decision. This is especially helpful if you’re looking for specific amenities, like onboard toilets or Wi-Fi.
To make sure you get to your bus on time and are prepared for the journey, 12Go also provides helpful information about each service. This includes the estimated travel time, departure and arrival points, and any necessary transfer information.
It’s important to note that public buses cannot be booked through 12Go, so you’ll need to look for other options if you’re planning to travel on a public bus.
- Various budget options are available
- Helpful information provided about each service
- Limited schedule availability compared to taxis
- Longer travel time
If you prefer the scenic route and enjoy traveling by train, 12Go has got you covered!
The platform offers multiple regional train services throughout Asia. With 12Go, you can easily reserve a seat and select your desired class to make sure you have a comfortable journey.
To ensure that you have all the information you need, 12Go provides a breakdown of train schedules and other helpful information about the service. This includes information on the amenities available on board, such as whether or not there is air conditioning, food and drinks available for purchase, and more.
- Multiple regional train services available
- Option to reserve seats and select desired class
- Limited coverage of train routes compared to buses and taxis
- Limited flexibility in terms of departure times and routes.
If you’re planning to travel by water in Asia, you’ll be glad to know that 12Go offers various speedboats and ferries.
These are great options for getting to popular destinations like Thailand, where water transport is popular.
One advantage of booking your speedboat or ferry through 12Go is that you can avoid the disappointment of finding the boat fully booked on arrival. Plus, 12Go provides helpful information about each service, including onboard maximum baggage so that you can be well-prepared for your journey.
- Provides a convenient way to book your boat travel in advance, avoiding the risk of the boat being fully booked on arrival
- Offers a range of speedboat and ferry services
- Provides helpful information about the service, including maximum baggage allowance
Possible cancellations or delays due to weather conditions, which may affect your travel plans.
Are you planning a trip that requires multiple modes of transportation? Don’t worry, 12Go has got you covered with their convenient package deals.
Whether you’re trying to get from Bangkok to Koh Samui, or another destination that requires a combination of transport options, 12Go has a variety of package deals to choose from.
For example, if you’re trying to get to Koh Samui from Bangkok, 12Go might offer a package deal that includes both a bus and a boat ride. This eliminates the hassle of having to purchase multiple tickets from different providers, or worrying about availability and pricing on the day of travel.
- Convenient way to book multiple transport options for a single trip
- Generally offers discounted pricing compared to buying individual tickets
Limited flexibility in terms of choosing specific transport providers and schedules for each leg of the journey
Looking for the convenience of taking a flight? 12Go also offers a wide selection of plane travel options to choose from.
Personally, I have found this to be a great tool to compare against flights on other platforms, like Skyscanner, ensuring that I always get the best deal.
It’s also great if you prefer to keep all your travel bookings in one place, rather than having to juggle multiple platforms.
However, it’s worth noting that selecting extras such as upgrades or meals is not currently possible through 12Go.
- Convenient for long distances and saves time
- Can book flight and other transport methods all in one platform
- Cannot select extras such as upgrades or meals
- May not have as many flight options as other platforms
Tips for using 12Go
Before booking, read the reviews from other customers to see how they rated the service you are considering.
Check the cancellation policy of the service you are booking, especially if your travel plans are not yet finalized.
Carefully review the terms of each transport provider, including luggage restrictions, arrival time, and other important travel details.
Travel insurance is essential when traveling around Asia. Consider purchasing it independently or adding it to your trip through 12Go.
Check your email regularly for any travel updates from 12Go.
Print off your tickets or take a screenshot of the ticket QR code before arriving at your destination (depending on the operator)
Compare prices with other platforms to ensure you get the best deal.
Looking to book transport for your next trip to Asia? With over a million customers, 12Go is a great tool to add to your travel inventory for booking all your transport.
Avoid the worry of having to pay for transport on arrival; simply book online and have peace of mind.